Privacy Policy

PRIVACY POLICY STATEMENT

At ALM Ayush Centers we take the privacy of your information seriously. This Privacy Notice describes the types of personal information we collect from you through our stores, our web services, app services and any other form though online or offline and our website www.almayush.com . It also describes the purposes for which we collect that personal information, the other parties with whom we may share it, and the measures we take to protect the security of your data. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Consent
You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services. By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information collected
• The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
• Data collected shall include non‐personal information, personal information and sensitive personal information about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our stores, website
• If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
• When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and contact number.

3. How We Collect Data
We collect Data in the following ways:
• Information You Give Us:We receive and store any information you enter on our website or give us in any other way (e.g., at outlets, stores, hotels, kiosks).
• Automatic Information We Collect: We use “cookies” and similar technologies to receive and store certain types of information whenever you interact with us.
• E‐mail Communications: To help us make e‐mails more relevant and interesting, we often receive a confirmation (if your device supports such capabilities) when you open e‐mail from us or click on a link in the e‐mail. You can choose not to receive marketing emails from us by clicking on the unsubscribe link in any marketing email.

4. Data Usage:
We use the information we collect in various ways, including to:
• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Generate aggregated data to prepare insights to enable us to understand customer behaviour, patterns and trends with a view to learning more about your preferences or other characteristics.
• Enforce the terms of use of our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
• The data are shared over the processing Payment gateway vendor or outside the portal and sharing information at your own risk.

5. Keeping Data Secure
We will use technical and organizational measures to safeguard your Data and we store your Data on secure servers. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us by e‐mail.

6. Advertising Partners Privacy Policies
Third‐party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on our website, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that ALM Ayush Centers has no access to or control over these cookies that are used by third‐party advertisers.

7. Retention Of Data
ALM Ayush Centers retains Data for as long as necessary for the use of our products and/or services or to provide access to and use of our website or mobile application, or for other essential purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements and as long as processing and retaining your Data is necessary for our legitimate interests. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.

8. Where We Store Data
Data collected under this Privacy Notice is hosted on servers located in India

9. Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
ALM Ayush Centers does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

10. Changes in Privacy Policy
Changes in law or changes in ALM Ayush Centers business may require changes to be made to the terms of this Privacy Policy from time to time so ALM Ayush Centers encourages user to review this Privacy Policy periodically for any such changes. As the privacy policy is subject to change at any time without notice, it is user’s responsibility to carefully read, and agree with the Privacy Policy on each occasion user uses the Website.
11. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
GRIEVANCE OFFICER of ALM AYUSH CENTERS:
Address: 2nd Floor, Plot no 63, Gandhi Mandapam Road, Kotturpuram, Chennai, Tamil Nadu 600085
Phone: 044-4016 4016 / +91 9884 77 88 55
Email: admin@almayush.com
Monday to Friday   |  Time: 09:00 to 18:00

In case user has any discrepancies and grievances in connection with this Privacy Policy, user may please contact the Grievance Officer mentioned above.

TERMS AND CONDITIONS

TERMS AND CONDITIONS 

Welcome to WWW.ALMAYUSH.COM
This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of www.almayush.com website.
The Website is provided as a service to user and is intended to allow users to browse and order consultation and other services (“Products”) offered for sale on the Website (“Services”). ALM Ayush Centers reserves the right to delete, modify, or supplement the content of the Website at any time for any reason without prior notification, and will use reasonable efforts to include up‐to‐date and accurate information on the Website.

1. TERMS AND CONDITIONS:
I. By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.almayush.com if you do not agree to take all of the terms and conditions stated on this page.

II. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and is compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. 

2. Cookies
We employ the use of cookies. Cookies are small files or records that ALM Ayush Centers may place on user’s web browser for collecting information about user’s activities on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used. This is intended to enhance convenience for user, and to assist us to run an efficient operation. By accepting these Terms, user confirms user’s consent to us for use of cookies, and other such technologies, for these purposes. By accessing www.almayush.com, you agreed to use cookies in agreement with the www.almayush.com Privacy Policy.
3. License
User may not copy, reproduce, republish, modify, distribute, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, use for commercial purposes any of the materials and make available to the public, or otherwise use the Website content in any way except for user’s own personal, non‐commercial use. The user further agrees not to adapt, alter or create a derivative work from the Website content except for user’s own personal, non‐commercial use. Any other use of the Website content is strictly prohibited and requires a prior written permission from ALM Ayush Centers.

4. Comments
Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, www.almayush.com shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. ALM Ayush Centers reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes a breach of these Terms and Conditions.

By accepting the terms & conditions you warrant and represent that:
• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
• You hereby grant www.almayush.com a non‐exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

5. Hyperlinking to our Content
I. Any links or references to other Internet websites (“hyperlinks”) contained on the Website are provided by ALM Ayush Centers merely as a convenience to user and other users of the Website, and ALM Ayush Centers is not responsible for the content or operation of any such linked sites, or liable, directly or indirectly, for the privacy practices or the content of such linked sites.
II. Any hyperlinks to such linked websites should no way be construed as an endorsement, representation(s) or promotion by ALM Ayush Centers as to the content, representations, accuracy, products or Services found or otherwise described in such linked websites. Use of these linked websites is done at user’s own risk and consequences.
III. We may consider and approve other link requests from the following types of organizations:
◦ commonly‐known consumer and/or business information sources;
◦ dot.com community sites;
◦ associations or other groups representing charities.
◦ online directory distributors.
◦ internet portals.
◦ accounting, law and consulting firms; and
◦ educational institutions and trade associations.
IV. We will approve link requests from these organizations if we decide that:
◦ the link would not make us look unfavourably to ourselves or to our accredited businesses.
◦ the organization does not have any negative records with us.
◦ the benefit to us from the visibility of the hyperlink compensates the absence of www.almayush.com.
◦ the link is in the context of general resource information.
V. These organizations may link to our home page so long as the link:
◦ is not in any way deceptive.
◦ does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and
◦ fits within the context of the linking party’s site.

If you are one of the organizations listed in above and are interested in linking to our website, you must inform us by sending an e‐mail to (itsupport@almayush.com). Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URLs on our site to which you would like to link. Wait 2‐3 weeks for a response.
VI. Approved organizations may hyperlink to our website as follows:
◦ By use of our corporate name; or
◦ By use of the uniform resource locator being linked to; or
◦ By use of any other description of our website being linked to that makes sense within the context and format of content on the linking party’s site.
◦ No use of www.almayush.com logo or other artwork will be allowed for linking.

6. iFrames
Without prior approval and written permission, you may not create frames around our
Webpages that alter in any way the visual presentation or appearance of our website.
7. Content Liability
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.
8. Removal of links from our website
If you find any link on our website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
9. Important Information
• ALM AYUSH CENTERS has made every effort to display as accurately as possible the colors of the products that appear on the Website. However, as computer monitors vary, we cannot guarantee that the user’s monitor’s display of any color will be accurate.
• ALM Ayush Centers attempts to be accurate in its product descriptions. However, it does not warrant that the Product description or other content of this Website is accurate, complete, reliable, current, or error‐free. 

10. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: GRIEVANCE OFFICER of ALM Ayush Centers:
Address: 2nd Floor, Plot no 63, Gandhi Mandapam Road, Kotturpuram, Chennai, Tamil Nadu 600085
Phone: 044-4016 4016 / +91 9884 77 88 55
Email: admin@almayush.com
Monday to Friday |  Time: 09:00 to 18:00

In case user has any discrepancies and grievances in connection with this Terms of Use, user may please contact the Grievance Officer mentioned above.
Thank you for your cooperation. We hope user find this Website helpful and convenient to use.

11. Disclaimer
• Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall ALM Ayush Centers or any of its affiliates, employees, directors, officers, agents, vendors or suppliers be liable to user or to any other person for any indirect, special, incidental or consequential losses or damages of any nature, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, business interruption, the accuracy of results, or computer failure or malfunction, even if an authorized representative of ALM Ayush Centers has been advised of or should have known of the possibility of such damages, arising out of or in connection with (i) the use of or inability to use the website www.almayush.com (ii) user’s use of or reliance on the website, any information, hyperlinks or content contained therein, or services included on or otherwise made available to user through this website; (iii) user’s provision of information, personal or otherwise, to ALM Ayush Centers; (iv) the provision of services by ALM Ayush Centers; or (v) acts or negligence on the part of ALM Ayush Centers. In no event will ALM Ayush Centers be liable for any losses, damages or expenses in excess of the amount paid by user towards the price of the product in respect to which the claim arose. User hereby releases us from any and all obligations, liabilities and claims in excess of this limitation.
• As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature. 

• We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

RETURN & REFUND POLICY

RETURN & REFUND POLICY of ALM Ayush Centers website ‐ www.almayush.com
1. Return Policy
If you are not entirely satisfied with your purchase, we’re here to help. You have 5 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

2. Refund Policy
Refunds for user’s order returns/cancelations will be processed in the following manner: i. In case of entire order getting cancelled or returned:
• Prepaid Orders ‐ The amount paid by, credit card, debit card, and net banking will be paid back in the respective mode in which the user paid the amount.
• Delivery charges will not be refunded to the user.
• Online consultation cost will not be refunded to the user
ii. In case of partial return
• Prepaid Orders ‐ The amount paid by credit card, debit card, and net banking will be paid back in the respective mode in which the user paid the amount, to the extent of the partially cancelled orders respectively.
• Delivery charges will not be refunded to the user.
• Online consultation cost will not be refunded to the user

There is no cancelation applicable for treatment and health care procedures cost